Privacy Policy
LocksConstruct.co.uk

Privacy Policy – LocksConstruct.co.uk
 

At Locks Construct Ltd, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website (www.locksconstruct.co.uk) or use our locksmith and building services in Greater Manchester, UK.

1. Who We Are

Locks Construct Ltd is a registered company offering professional building and locksmith services. We operate primarily in Greater Manchester and are committed to complying with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, phone number, email address, home or business address.

• Service Information: Details of the property or job location, type of service requested, appointment dates and times.

• Payment Information: We may process billing details and payment methods but do not store card information directly (handled via secure payment providers).

• Technical Data: IP address, browser type, pages visited, device type – collected via cookies and analytics tools.

We collect this data through forms on our website, phone enquiries, email communications, and direct service interactions.

3. How We Use Your Data

Your data is processed for the following lawful purposes:

• To provide and manage locksmith and building services.

• To respond to enquiries and provide quotations.

• To communicate updates regarding bookings or emergencies.

• To process payments and issue invoices.

• To comply with legal or regulatory obligations.

• To improve website performance and user experience.

We will never sell your data or share it with third parties for marketing without your consent.

4. Data Sharing and Third Parties

We may share your data with:

• Payment processors (e.g., Stripe, PayPal, banks).

• Service subcontractors or partners involved in fulfilling a job.

• IT or web hosting providers who help manage our site.

• Law enforcement or authorities if required by law.

All third-party providers are GDPR-compliant and contractually bound to protect your data.

5. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal information. All data is stored securely, access is restricted, and we use encryption and firewalls where applicable.

We only retain data for as long as necessary – typically up to 7 years for legal and accounting reasons, or shorter if the data is no longer required.

6. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of inaccurate or unnecessary data.

• Object to or restrict certain types of processing.

• Withdraw consent at any time (where applicable).

• Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, email us at: [Insert Business Email].

7. Cookies

Our website uses cookies to enhance functionality and analyse traffic. By continuing to use the site, you consent to our use of cookies. You can control or disable cookies through your browser settings. For more details, see our [Cookie Policy].

8. Policy Updates

This Privacy Policy may be updated occasionally. Please review it periodically to stay informed. Continued use of our website indicates acceptance of any changes.